Find the operational risks that kill deals before they kill yours.
Start Using · $19.99/moCustomer concentration, churn, and the SOPs that only live in one person's head. All surfaced before you sign.
Financial diligence catches what's on the books. The risks that actually blow up post-close hide in operations: one customer at 40% of revenue, a "process" that's really just one long-tenured employee, a supplier relationship the seller never wrote down. These are the ones that make you overpay.
The Op + Customer DD Agent maps operational risk across three layers: internal documents you upload, public signals the agent scrapes (reviews, LinkedIn tenure, news mentions), and an on-site checklist you take with you when you visit. You walk into every negotiation knowing exactly what breaks after the owner leaves.
Four steps from input to insight.
SOPs, customer lists, employee rosters, supplier contracts, org charts. Whatever the seller shares in the data room.
Agent pulls reviews (Google, Yelp, industry-specific), LinkedIn tenure patterns, news mentions, litigation records, and competitor comparisons.
Custom checklist generated for your visit: what to look for on the floor, which employees to talk to, which questions surface risk fastest.
Six risk areas ranked by materiality, with specific buyer protections (holdbacks, earnout structures, transition support terms) to build into your LOI.
One flat monthly rate to start using the agent. Unlimited runs. Onboarded within 24 hours. Cancel anytime.